![]() ![]() ![]() I just went into my sony account on browser on my computer. I don't imagine the details of how they managed to curcumvent 2FA will be disclosed to you though. Interesting, and scary I wonder if 2FA should be off now. I'm raising it with Sony's exec team on Monday, i've already sent an email to Jon Budden raising the fact although to them it's just losing access to my account for a period, it's actually a significant breach of my Data Protection, breaking GDPR and i'll be raising it with ICO as well, the person/people who have access to my account have access to my DOB, Address, Phone Number etc it's a significant chunk of data that would enable identity theft to take place and Sony simply saying they will raise a case and get back to me in a few days is not a good enough response. Just to clear up a few things, I dont think even switching to the authenticator app would have helped, they have clearly worked out a way to circumvent the 2FA to get into the account and turn it off, when I first got the message saying 2FA was switched off, I got the text message to say 2 step had been turned off so they hadn't cloned my sim or transferred it to a new sim etc, they just got round it entirely. ![]()
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